Category Archives: Photo Marketing Tip

Articles helping professional portrait photographers with their daily photo studio challenges.

Decorating With Portraits

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Browse more than 600,000 photos from top wall décor designers. This site should more than convince those photographers out there “consumers don’t want bare walls” in their new homes, and they want photos on their walls too. Minimalism (bare walls) is not the in thing. People who want bare walls have no imagination. Most people do decorate with photos and art. Please, check out this website and see how USA home owners decorate their walls; yes, with portraiture too.

We have included other links to give you ideas on using portraiture for wall décor. Pottery Barn illustrates how to decorated with their frames. As you view their sample walls one can easily visualize how to decorate a wall with smaller prints and frames. Once you customers see what can be accomplished with your portraits they will purchase professional photo prints, but you most likely will have to show them how. Even a mom with a senior can easily decorate a wall without going over budget. Again, you must plant the idea in mom’s mind.

Family portraiture can take on a whole new venue once mom sees how you can transfer a simple wall into a family wall “icon” that is decorative yet still  tastefully showcases her family. Family portraiture no longer has to be about a large single print hanging on the wall. Cluster framing just might be another solution for those moms who cannot image a large print on their wall. Years later the framed cluster can be separated into subsets or distributed individually throughout the house. Possibilities are endless. But you must first sell the idea and then let mom’s imagination take over. If you don’t want to sell frames, simply direct them to Pottery Barn, Michael’s, etc.

Drop Shipping Helps Grow Photo Sales and Profits

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Selling photo products to relatives across the country creates numerous sales opportunities for your studio.  As you begin photographing for the holiday season, keep in mind that Pechman Imaging offers drop shipping via the ‘alternate ship address’ option in ROES. This makes ordering and delivering professional photo prints and greeting cards more convenient and more profitable.

Some ideas on how drop shipping can help grow your portrait studio sales:
Take advantage of upcoming family gatherings to offer large family sittings. Offer picture greeting card specials – photograph large family groups, break the group down into smaller groups, send them proof sheets with the best pose and a simple order form.

Drop shipping allows you to get products into the hands of clients quicker.  As the holiday approaches and you photograph people from out of town, drop shipping allows you to eliminate work and add convenience to your service. Offering this service and passing it through to your client is common practice in retail and the market has come to expect it.  Thus, while offering drop shipping as an inexpensive service, the opportunity to pass along the cost is an acceptable business practice – thus you increase your sales and not your costs.

Photo Proof Books Destroy The Smartphone

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Photo proof books should destroy the smartphone. Likely not for awhile but eventually Mom’s will start to realize the flashy phone isn’t as warm and fuzzy as a classic proof book.

Everyone wins with hard copy photo proof books. The recent trend in sharing pictures of your family when you are with friends is the ubiquitous smart phone. (Been trying to use that word for a couple weeks now)

A classic printed proof book with high quality photo prints can be touched, held and cherished. The feel of the proof book gives an intimacy with your family not possible with the cold electronic format.

The classic printed proof book provides your children with a strong sense of belonging and family stability not possible with the fleeting, here today, gone tomorrow characteristic of the electronic medium.

Professional photographers win with classic printed brag proof books through the increased sale and the continued happy customer who each time they share their kids with friends using their proof book will be thanking you time and time again.

Pechman Professional Photo Lab has several proof book styles available at economical prices.

How To Optimize Your Photography Website

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As a wedding professional, you want to make sure that your website or blog does the best possible job of speaking for you. Your website is your front lobby and it must act as a virtual receptionist. Many articles discuss web site “optimization” the art of getting your site ranked on the search engines. Equally important is optimizing your site so visitors will take action and either pick up the phone to schedule an appointment with you, or send you an email.

Here are some suggestions:

Start with a Home Page that is visually appealing and resonates with your bridal audience. Feature photographs that show the spontaneity of the wedding day. They should be the fun, candids of the day. You don’t need a lot – maybe 3 to 5.

Include a few carefully chosen words to make the best introductory impression. Focus this statement on them and the emotional benefits they will receive. Also, clearly showing your contact information and the areas you service is very important.

Provide some video client testimonials.

Offer a bonus gift or information for their first meeting in your “Call To Action” Contact Link.

Have an About Us Page that reveals who you are. Create a virtual rapport with your potential client by including a photo of yourself, even better; include a photo of yourself in the act of working with a client. In the brief text, discuss the high quality service you provide and a little history about yourself and your company.

Clients are searching for a photographer at this early point in their wedding planning and are looking for someone who they can be comfortable with, someone that can capture the fun and excitement of the day. Include testimonials from the bride and groom featured in those photographs. A link to a video snippet interview would be good to use. Let your clients tell their story about how great of a photographer you are and how easy and fun you are to work with. Nothing convinces people to make a decision more than hearing the words of commendation from their fellow peers – people that have been through it before and have been satisfied with the result.

Encourage a get together with both the bride and groom at a time that’s convenient for them. Let them know that this is a meeting to help all of you get to know each other better. Let them also know that you have several resources that they are welcomed to and could really facilitate their planning needs and you’re happy to share those resources with them at that first meeting.

The point we’re trying to make here is this. The first contact with today’s wedding client should never be about you – it should always be about them. Once a client feels that they are important to you as a person and not just another booking the door is opened to talk about yourself, your passion for your art, and how much you’ll enjoy working with them.

Also, showing fun, spontaneous photographs will speak to their heart and soul because that’s exactly what they’re looking for in their wedding photography. And, your customer testimonials will help seal the deal on getting them to come in and talk with you.

In the wedding industry, every year is a rebirth. You cannot rest on the laurels of satisfying customers and hoping for referrals. Even when someone recommends your company to another engaged couple, if your website and blog are not up to par, you can turn them off before you even have the chance to meet them. In this day of technology and online communication, it is vital that your website not only does your talking for you, but also makes you look good, and allows your prospective client to connect with you in as easy a manner as is possible.

The Real Magic Bullet In Marketing Your Professional Photography Business

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The Real Magic Bullet in Marketing your professional portrait photography business today is YOU. Your Personality, Skills, Energy, Consistency, Persistence, Enthusiasm, Friends and Faith are the keys. Show how you are different not just claiming to be better.

Budget some time in your calendar for making contacts with potential and previous customers. Ask about new opportunities and suggest to them some ideas you have been thinking about that will help them in their business or life.

Put your marketing activities in a calendar so you don’t miss opportunities or rush to hit deadlines, causing less-than-wonderful results.

This takes a little thought and effort. Define your “ideal” clients. Consider how best to reach them — where they are, what they see and what will cause them to respond.

Your customers and prospects are constantly changing. Just because someone might have declined an offer previously does not mean they will be  unresponsive today. Some of the best jobs have been landed by just asking one more time after the sales person had almost given up any hope of making the sale work.

A very good example of an open question to ask during your next sales presentation was blogged by Jonathon Fields at FreelanceSwitch

He was contacted to write some hard-hitting marketing copy for a product on extremely short notice. After a short phone discussion he asked this magical question that helped him choose how to differentiate himself with this potential client. “What’s important about the person you choose to do this job?”

Knowing what was important to the client he was able to taylor his response to tie in his unique skills with the requirements of this job.

It is also advisable to find out “What have you budgeted for this project?”

To summarize, an enthusiastic person with amazing professional photography skill in lighting, posing, composition and very importantly personal communication and rapport with the client is the key today. Sell yourself and the emotional benefits to your customers of the services you provide.

Top 5 all Time Senior Picture Marketing Steps Techniques Strategies

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  1. Reps or Ambassador Program
  2. Displays
  3. Direct Mail
  4. Word of Mouth – Referral Program
  5. 3rd Party Promotion

Any one of these techniques has generated sessions for senior portrait studios. Combining two or three or better yet all five will produce much better results.

Your Rep program is a key to get things started or the ball rolling. Your reps are the first to pass out info, get on their Facebook or Twitter and talk up the fun of senior pictures and very importantly ‘doing it right’  by having a real pro do the work. I doubt they would trust a friend to mess with their car or give them a hair cut. Since when do they let their friends sew up a new shirt or blouse for them? Your reps help you get a list of names you can send a letter and brochure of your services. This lets the senior know you are serious about their business and that you respect them enough to formally invite them to your studio. Reps are some of the first images of the year you can place on your website, blog and Facebook.

Displays help in a couple of ways. Being accepted to be part of a portrait print display is a big honor and ego boost for the student. They will want to be a part of this. We have written other articles outlining some ideas for portrait print displays and how to get locations to let you show your prints. A key point today with a print display is that is shows to potential customers the value and benefits of having real prints and having them in larger sizes that are enjoyed on a wall for many people to see.

Direct Mail is where you formally invite seniors and their families to visit your studio and discuss senior portraits. Their value and the many styles your can offer them. Show a few examples in your brochure of photography and pricing. Examples, not the entire story. Use the direct mail to drive them to your blog, website for further information. Here you can tell a little more but not everything. Enough to get them to book an appointment or call you to book. Be ready to properly handle this phone call.

Word of Mouth – Referral Program — After you have photographed a student you have a couple of steps you need to do. During and just after the session shoot a few video snippets capturing the student having a great time posing for their pictures. After the session during a sort of debrief you can engage them in a conversation that will get them in their own words to describe their thoughts on how much fun they had and how important they see this is for their family. The very people who have stood by them and loved them their entire life. After all, this photo gift can only be given by the student, they are in control. Use these videos on your blog and Facebook. Have links to these in your emails you send out to future inquiries. When you have students and parents carrying folios or proof brag books and showing them to their friends you should also have a Referral Program. As friends see these proofs they will be impressed and will ask where these portraits were taken. You customer can give this friend one of your referral certificates that offers them some kind of special discount. For every certificate redeemed your original customer gets some kind of thank you bonus. Everyone wins with this approach. You could create an electronic version of this as well. If you provide a couple of Facebook images for your customer to display do it with a request they send links or tweets to all their friends and have the friends also mention your name and special offer. When people call you, you can inquire if they saw you on Facebook or twitter and then give your first customer the bonus credit.

3rd Party Promotions – Here you work with another business to promote to the senior. This other merchant could provide a discount coupon you would include in one of your direct mail packages. Pizza shop, athletic shoe store, fast food restaurant, tux shop are a few places to check out. They could provide space for a portrait print display. You could offer them photo discount coupons they could use in marketing to their customers who purchase some special offer they are promoting.

For any of these techniques, you must have a plan in place in your studio to answer the phone and convert the call into an appointment. (See a previous blog post for a suggested technique) You also need to work on an email response that will convince email inquiries to call your studio or go to your website and book their appointment. Consider some of the styles of emails you receive after visiting a website and requesting some information. Have a series of short emails ready to send to the parents of students or short text messages you can send the student that will convince them they need to act now for senior pictures.

How To Get JR Class Officers To Be Senior Reps

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Adrian Michigan Senior Portraits

Senior Portraits, Adrian Michigan

Your goal is to get them to come to your studio for mini sample sessions and get their opinion on senior pictures and current senior styles and fashions. Get these images and their comments on the class officers FB and Twitter. Post the same information to your studio blog. Do some video snippets of these sessions and interviews and yes, put them on FB and your blog. Tweet the links.

How to get started. You are going to send them a letter addressed to Junior Class President, ABC High School. Your letter should present the idea that as a class officer their opinion and thoughts are important. This letter must be flattering to them but also sincere. You would like to show them how much fun pictures can be and how much their loved ones will appreciate having a professional photo prints. You get to show their family, them and their friends how much fun and how important senior pictures are in their lives. During the session and pose viewing you want to get their opinions of senior pictures. Take some video featuring their comments and experience. After they get a few prints and present these to their families get some more reactions from them and their parents and friends. All of this can be edited tastefully and placed on your blog, Facebook and Twitter. Later these officers might be able to create a small mailing list of their friends for you, you just need to ask. You should now have samples of the next senior class online to show and stir up a little action. You will also have testimonials explaining the value and importance of senior pictures on your blog and social media pages.

End of Year Seniors

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Senior-Jump

Phone calls to your studio — be prepared to respond with a special sale offer. Every phone contact you receive is valuable. You can not afford to let a potential customer hang up without making an appointment.

To get some ideas to help writing up your phone presentation, watch late night TV infomercials. Learn the techniques of presenting the products features by explaining the benefit of each feature. Have a total value price that is on special and even discounted a little more for those who act now. And oh yeah, almost forgot, “But Wait There’s More”, have an extra special bonus for them if they book right now and give you a credit card. You could even offer a two for one special, just like late night. They bring a student friend and both get a session.

Your offer needs to be tested and tuned until you find one that is irresistible. Try to make a package that does not exist with other photographers. This eliminates direct comparisons if they are shopping. Be able to explain the compelling benefit of each feature. Use emotions, get the caller involved with the fun, excitement and memories possible with quality portrait photography. This is a once in a lifetime event being preserved. Why would they trust this to just anyone getting started or learning on their time and dime?

Print package special would likely include a session, mention it has been very popular and is the one they have seen most of their friends have. Talk about the different poses and outfits and locations. Let them know how each will make them look great, handsome, beautiful, intelligent, what ever the mood or feeling of the shot. Oh yeah, almost forgot, part of the super spiffy special this session includes some extra shots, poses or outfit changes that are great to include a friend if you like. Next talk about some of the photo prints in the package. Explain how much each family member and friend will appreciate every print they receive. Different sizes and poses for different people. There could be a bonus here as well, an extra pose and print in the super spiffy special not in regular packages. People want lots of poses so a brag proof book would be a good thing to include. Explain they likely will want some poses for their Facebook on a disk. This and/or the brag proof book could be the “but wait there’s more” closing offer. After you go through the package in detail and before mentioning the price run through the package again quickly outlining all the products and services and then mention the low special price. Pause a bit and then ask how this sounds to them. Way to high, About right, Can’t believe I get so much… then wait for response. Have some answers prepared and some extra things you can add at special prices.

One of the best opening lines ever for incoming phone calls to your studio just after the customer identifies themselves and states the reason for their call you reply…  it’s great you called today.  Pause a bit, they will be surprised to hear this. Then continue with, We are right in the middle off, or Just getting started with, or In the final few weeks off, our super spiffy special.  Replace of course super spiffy with the Name of your special.

To help make your phone ring a little more–

Use your studio Facebook page to post some pics and mention your end of season sale.

Ask your friends and previous customers to post something similar.

Tweet about the special and all the fun kids are having with the sessions. Describe how glad they are that they decided to have senior pictures taken professionally at a real studio.

The word is… It’s not to late to get in on all the fun and excitement of senior pictures.

There’s still time to get in on creating a lifetime memory and they are the only one who can do it.

Senior portraits costs less than you think.

Coming up, a tip on how to get class officers to brag about your studio and a blog post detailing The Top 5 All Time Senior Picture Marketing Steps.

As always your comments and suggestions are welcome.

Photo Collage – A Symphony

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Michael's Photography Photo Collage

There is a story about a man who was visiting a museum showing works by the renowned portrait artist Yousuf Karsh. The man was admiring the portrait of famous cellist Pablo Casals. The curator of the museum noticed this man studying the image for an extended time and for some reason thought he should stop and start a conversation. The man viewing the portrait asked the curator to please be quiet since he was trying to ‘hear the music’. The image by Karsh was so compelling the museum visitor felt he could indeed hear Casals playing.

The first photo collage I saw several years ago featuring 9 images of little baby feet, fingers, eyes and wrinkles inspired me to make the comparison that if the Casals portrait of one cellist was music, surely this collage was the entire symphony. The photographer who created this composite used skilled lighting and composition to present each little feature as a living object with shape and feeling. Each image was it’s own tiny little voice speaking to you. If I a non related viewer felt these emotions can you just image how this child’s parents valued this portrait.

A photo collage with this kind of power will be a real money maker for a professional portrait photographer.  Photographers should strive to make their work the very best ensuring each image they create expresses the persons spirit.

Some might say the photo collage is an old idea. As a photographer you may have stopped offering this type of product. That is a mistake. For the mother with a brand new baby this a new idea. Many photo poses from a few years ago will look brand new to today’s parents. The child on a white tricycle on a white background with a few colored helium balloons floating above them was a wild shot 30 years ago and can be popular again. There are many other standards from 10, 20 or 30 years ago that can be resurrected to build portrait studio excitement and the need for a real studio camera room.

Collages are a great way to showcase special life moments, like a baby’s first year (or month!). Wedding photos and high school seniors are also very good subjects for a photo collage. With a photo collage you can assemble all of your customers favorite poses to create a one-of-a-kind keepsake. The Photo Collage is a Unique Photo Gift and The Perfect Memory Keepsake.

Build studio profits everyday with quality professional photo printing from Pechman Imaging.

The hardest part of making a photo collage or growing your business is just getting started. To make this a little simpler Pechman Lab has several styles of photo collage templates you can drag and drop your images to instantly create your own symphony.

Please leave your comments and suggestions to make this article and marketing idea better. Or let us know of topics you would like discussed in future posts.

Profitable Family Portrait Photography Today and Beyond

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Portrait Photographers Rochester Michigan

Portrait Photographers Rochester Michigan

Learn how to convert every phone inquiry for a family portrait into an appointment. What if as a bonus you got the customer involved for two more appointments at the same time? (Note: This program will also get Mom’s talking on Facebook about the good deal they received from your studio. This will then generate additional phone calls to your studio.)

How to begin – Print up a little certificate booklet containing 3 certificates each offering an 8×10 portrait (or some basic one pose package) and basic sitting. Price this booklet so that you get the regular price for the first session and 8×10 and then add in your production costs (shipping, prints etc) for the other two sessions. Round this total of the three sessions to anything that you find you have success with ($49, $69, $89). Realize that people first calling and asking prices are usually shocked by $100+ quotes for one picture. Everyone will be telling them numbers like this. You will be different because you have not only taken care of this picture opportunity but their next two needs during the next year or two. This is a big savings in the customers mind. Now when someone calls shopping for a deal, have you got it!  Explain you have a special 3 sitting package that can be used by their family during the next 1-2 years. This could be of the kids, the entire family, mom & dad, grandma & grandpa, the puppy, their senior or a wedding portrait etc. The neat part is that by making the advance purchase they get a super deal. They get three for less than the cost of two. You should also have special additional print prices that go along with this plan.

Of course you need to talk about more than price. Remember this, People buy on emotions, so you still have to get them involved thinking of all the wonderful memories this portrait will preserve for them and excited about you doing the picture. Logic (a sale, good value, service etc.) though keeps this sold and them happy.

Part of your price presentation should be to mention the total regular price of all three sessions and prints. Example: This is a $350 value normally priced at $249 and with the Family Plan today all three sessions and three prints are only $89.  If you have never watched TV infomercials, spend some time there. Follow their methods of presenting their products and prices. You might even have a ‘but there’s more’ offer to add to your family plan for those who take the offer right now with out ‘thinking it over’ or calling back.  You might include a fourth session for only the shipping and handling. Any kind of small bonus will work.

Phone Sales Suggestions – The Studio Phone rings.

Customer – I’m calling about a family picture, how much are your 8×10’s?

Studio – It’s great you called today!  (This gets the customers attention and helps diffuse the need to start talking about money right away.) We’re right in the middle of; just starting; in the final two weeks of; our annual super something special.  Could I ask how you heard of our studio?  When was the last time you had your family picture made?  When do you suppose you will be having the next picture made? I see that this is something pretty special to you since it is something you don’t have done just everyday and I’m sure you’ll want everything done just right, won’t you? Ask questions about the number of people in their family, who normally gets copies of the photograph and when they were planning on presenting the photographs. These questions will help qualify this customer, IE do you want to offer them a Family Plan. If they only have one 8×10 from a sitting you don’t want them for a customer. On the other hand if they have lots of relatives and friends who always get a picture they would be great prospects for a family plan. The additional photo print sale is what makes this profitable for the portrait studio. The customer gets the additional sittings and special duplicate print prices as their reward for being a loyal repeat customer. Everyone wins.

Refunds – If someone moves and asks for a refund of the unused coupons they get the costs that the remaining coupons are worth. Spell this out in writing on the coupon certificate you provide.

Extra Hints – During the first sitting/sales cycle find out who and when they would like the other pictures made. You could go through your card file and remind these people of their need for a sitting, helping you to fill in slow times. Offer your family portrait plan to a current customer you want to give something extra. Sell the plan to current customers to be used by them as a photo gift to one of their friends or relatives. Donate a few plans to charity auctions.

The goal of your Family Portrait Plan is two fold. One – get today’s sitting by being different and offering the great value and service of a Family Plan. Secondly – you want future sessions committed to your photography studio and the Family Plan accomplishes this goal.

Today’s successful portrait studio photographers combine their photo and business skills with quality professional photo printing from their professional photo lab.

Please add your comments and suggestions for this article and others you might like to see in the future.